At 5 Star International Brands, we strive to provide a seamless and efficient delivery experience for our customers. Here’s everything you need to know about our delivery process:

1. Delivery Coverage

We currently offer delivery services across major cities in Pakistan. Please ensure your delivery address is accurate to avoid delays.

2. Delivery Charges

• Standard Delivery: Charges vary based on your location and order size. These will be calculated at checkout.
• Free delivery may be offered on orders exceeding a specified amount during promotions.

3. Delivery Timeframes

• Within Lahore: 1–3 business days.
• Other Cities: 3–5 business days.
  Note: Delivery times may vary due to unforeseen circumstances such as weather, public holidays, or logistical challenges.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. Use this number to monitor your order’s progress on our tracking page or contact our support team for assistance.

5. Failed Deliveries

In cases where delivery is unsuccessful due to an incorrect address or unavailability of the recipient:

• We will attempt delivery again.
• Additional charges may apply for re-delivery.

6. Order Confirmation

Before dispatching your order, our team may contact you to confirm the details. Please ensure your contact information is up-to-date.

7. Contact for Delivery Issues

If you experience any issues with your delivery or have special instructions, feel free to reach out:
📧 Email: i5starbrands60@gmail.com
📞 Phone: +92 323 0493906